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Privacy Policy

Last updated: May 2026

Introduction

At kaocoo, we're committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning platform and mobile applications (the "Service").

1. Information We Collect

We collect information you provide directly, such as when you create an account, including name, email, child's age, interests, and learning preferences. We also automatically collect certain information about your device and how you use our Service, including IP address, device type, browser type, and usage patterns. We may use cookies and similar tracking technologies to enhance your experience.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service, to send you service-related announcements and customer support, to respond to your inquiries, and to analyze usage patterns to enhance user experience. We are committed to COPPA compliance for children under 13.

3. Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations, subject to strict confidentiality obligations. We may also disclose information when required by law or to protect our rights and safety.

5. Your Rights

You have the right to access, update, or delete your personal information at any time by contacting us. If you are a parent or guardian and believe we have collected information from your child in violation of COPPA, please contact us immediately.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]